Shipping Policy
Shipping Policy
1. Processing Time:
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Any changes to the order, including address changes, must be made before the order is processed.
2. Shipping Rates:
- We offer flat-rate shipping of $X for domestic orders.
- International shipping rates may vary and will be calculated at checkout.
3. Estimated Delivery Time:
- Domestic orders typically arrive within 3-7 business days.
- International orders may take 7-14 business days to arrive, depending on the destination.
4. Tracking Information:
- Once your order is shipped, you will receive an email with tracking information.
- Track your order using the provided tracking number on our website or the carrier's website.
5. Customs and Import Taxes:
- Buyers are responsible for any customs and import taxes that may apply.
- We are not responsible for delays due to customs.
6. Lost or Stolen Packages:
- We are not responsible for lost or stolen packages. Please ensure a secure delivery location.
7. Returns and Refunds:
- Refer to our Returns and Refunds Policy for information on returning items.
8. Address Accuracy:
- Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses.
9. Holidays:
- During peak seasons or holidays, there may be delays in processing and shipping times.
10. Contact Information:
- If you have any questions or concerns regarding your order's shipping, contact our customer support at support@example.com.